ftn88 Privacy Policy —
How We Handle Your Data

1What Information We Collect

When you register and use ftn88, we collect personal information in order to operate your account, process transactions, verify your identity, and comply with applicable requirements. The information we collect falls into the following categories:

2How We Use Your Information

Your personal data is used for the following purposes:

• Account management: Creating and maintaining your ftn88 account, processing logins, and managing account security including OTP verification to your registered Philippine mobile number.
• Transaction processing: Handling PHP deposits and withdrawals through Philippine payment channels including bank transfers and supported e-wallets.
• Identity verification: Completing KYC checks to confirm your identity before processing withdrawals and to meet compliance obligations.
• Platform security: Detecting and preventing unauthorised account access, fraud, money laundering, and prohibited conduct.
• Service communications: Sending OTP codes, account notifications, withdrawal confirmations, and support responses to your registered email or phone number.
• Legal compliance: Retaining records as required by applicable law and responding to lawful requests from authorities.
• Platform improvement: Analysing aggregate, anonymised usage patterns to improve the platform experience for all players.

3KYC and Identity Verification

Before processing your first withdrawal, ftn88 requires you to complete a Know Your Customer (KYC) identity verification. This involves submitting a valid Philippine government-issued ID — such as a passport, PhilSys national ID, UMID, SSS ID, or driver's licence — along with confirmation that the name on the ID matches the name on your registered ftn88 account.

KYC documents are handled with strict confidentiality. They are used exclusively to verify your identity, confirm that you meet the 21+ age requirement, and ensure that withdrawals go only to accounts in your name. Once verified, you are not required to resubmit documentation unless there is a reason to re-verify your identity — for example, if your account details change significantly.

4Payment and Transaction Data

All financial transactions on ftn88 are denominated in Philippine Peso. When you set up a bank account or e-wallet for withdrawals, we collect the account name, account number, and the associated payment method details. This information is used solely for processing your deposits and withdrawals.

Your complete payment credentials — such as full bank account numbers — are stored in encrypted form. Transaction records, including deposit and withdrawal history, are retained for the period required by applicable law and for dispute resolution purposes.

ftn88 does not store credit card data or cryptocurrency wallet addresses, as these are not accepted payment methods on the platform. Philippine bank transfers and supported local e-wallets are the only payment channels available.

5When We Share Your Data

ftn88 does not sell, rent, or trade your personal data. We may share data in the following limited circumstances:

• Payment processors: Your bank account or e-wallet details are passed to the relevant Philippine payment network (InstaPay, PESONet, or supported e-wallet infrastructure) solely to complete your requested transaction.
• Game and platform providers: Technical session data may be shared with game providers to support gameplay and resolve technical disputes. Your full identity is not shared beyond what is operationally necessary.
• Legal and regulatory obligations: ftn88 will disclose personal data to Philippine authorities or law enforcement when required to do so by law or valid legal process.
• Fraud and security investigations: In cases of suspected fraud, money laundering, or serious account abuse, data may be shared with relevant investigative bodies as part of a lawful investigation.

6How We Protect Your Data

ftn88 uses SSL (Secure Socket Layer) encryption for all data transmitted between your device and the platform. Account access is protected by password authentication combined with OTP (one-time password) verification sent to your registered Philippine mobile number for sensitive actions including withdrawals and security changes.

Stored data — including account credentials, payment details, and KYC documents — is protected by encryption at rest and access controls that limit who within the organisation can view sensitive records. We maintain logs of access to sensitive data for audit purposes.

While we maintain these protections, no online system can guarantee absolute security. Players are responsible for keeping their own login credentials confidential and for enabling all available account security features, including keeping their registered mobile number up to date.

7How Long We Keep Your Data

We retain your personal data for as long as your account is active and for a period thereafter as required by applicable law. Transaction records, KYC documents, and account history are typically retained for a minimum of five years after account closure in line with standard financial record-keeping obligations.

If you close your ftn88 account, we will stop using your personal data for operational purposes. However, certain records will be retained in secure storage for the legally required retention period before being securely deleted.

Device and session logs used for security monitoring are retained for a shorter period — sufficient for fraud detection and dispute resolution — before being deleted or anonymised.

8Your Rights Over Your Personal Data

As an ftn88 account holder, you have the following rights regarding your personal data:

To exercise any of these rights, contact ftn88 support through your account dashboard. We will respond within a reasonable timeframe. Note that some requests may be limited where retaining data is required by law or is necessary for account security.

9Cookies and Device Data

ftn88 uses cookies and similar technologies to maintain your session, remember your preferences, and support platform security. Essential cookies — those required for the platform to function, such as session authentication tokens — are set automatically and cannot be disabled without affecting your ability to use the platform.

We also collect basic device and technical data — including IP address, browser type, operating system, and session timestamps — for security purposes, including identifying and blocking suspicious login attempts. This data is not used to build individual marketing profiles.

10Contact and Privacy Enquiries

If you have questions about this Privacy Policy, want to exercise your data rights, or want to report a privacy concern related to your ftn88 account, contact us through the support channel in your account dashboard.

You can also reach the ftn88 support team by email at: [email protected]

When submitting a data rights request, please include your registered email address and a description of your request so we can identify your account and respond appropriately. We aim to acknowledge privacy enquiries promptly and to resolve them within a reasonable timeframe.

This Privacy Policy may be updated from time to time. When significant changes are made, we will notify account holders through the platform. The review date at the top of this page reflects when the policy was last assessed and updated.